LCA's ASSOCIATES
Alissa Ard
Alissa joined the LCA team in July 2008 after graduating from Texas A&M with a degree in Psychology and Business with an emphasis in Conflict Resolution, Organizational Development and Management. Alissa serves as Lynne Carbone’s “right arm” with clients on and off-site. Her primary responsibility is the creative design and production of LCA’s customized materials. Additionally, she plays a key role in process and program development with all LCA Consultants. Alissa brings creativity, enthusiasm, commitment to excellence and customer service to each client and their unique events.
Janice Flug
Janice is an independent consultant specializing in Library, University and Association services. She brings over 30 years of library administration experience coupled with extensive service in University and Professional society leadership positions. Ms. Flug brings the LCA team a highly extensive experience particularly in financial management. She chaired several committees that oversee and advise financial management of Library, University and Associations, including American University, American Society for Public Administration, and Library Leadership and Management Association.Phillip Heller
An Independent educator, applied social systems researcher and human resource development consultant, Phillip has been working in adult education for more than 20 years. He holds a Ph.D in Education from Michigan State University. His academic specialization was in learning and problem solving and he has pursued training in group dynamics and communication training (T-Group, Tavistock, Empathy and Crisis Intervention, and Gestalt Therapy). He has published several articles on management and education. Philip has experience with human resource planning, restructuring, intergroup and interpersonal conflict resolution. He designs and facilitates management development workshops and team retreats. Philip has worked with LCA for more than 10 years and is based in Seattle, Washington.Yumiko Ito
Yumiko has received a Graduate Certificate from Georgetown University in Organizational Development. She is certified in MBTI and effective facilitation and particularly specialized in human resource management/diversity training, qualitative/quantitative research, including survey analysis, executive coaching and meeting/workshop designs. Her familiarity with behavioral science (B.A. in Law/Public Administration, Post Graduate work in Sociology and Communications) and experience with the variety of LCA's client systems has been a great asset for our team in delivering high quality consulting services to our clients.
Alfred Miller, Ph.D (Based in Palm Coast, Florida)
Dr. Miller has extensive experience in both government and industry focused on the human side of the organization. As Ph.D psychologist, Dr. Miller designs and administers off the shelf or tailored employee attitude surveys and 360 degree management feedback systems. He prepares individualized reports and conducts workshops to ensure useful application of the information received from the surveys. Dr. Miller also delivers highly effective stress management workshops designed to improve personal productivity, health and psychological well-being. He has taught graduate level courses at University of Bridgeport and founded the Institute for Cognitive Development and Career Management Resources, Inc. He resides in Palm Coast, Florida.Jon Quandt
Jon has been part of the LCA team since 2007. A recent graduate from American University with a MA in History, he puts his analytical skills to use in preparing strategic planning documents customized for each client's needs. Additionally, he provides technical support for the office and serves as a member of the LCA support staff for large-scale client meetings, assisting with the development and production of meeting materials. On-site, his dedication and responsiveness to client needs helps ensure that participants have a productive and enjoyable experience.
John Riordan
John Riordan has developed and delivered tailored programs and strategic planning sessions for federal, private, and non-profit clients over the last 5 years. He has envisioned, co-founded and directed an outstanding character-transforming boarding school community for young adults in rural Uganda during an eight year period, with 125 highly successful graduates to date. He is one of the instructors at NASA's Leadership Development Program as a part of Excellence in Government. He has directed numerous leadership, team building, conflict resolution, and leadership coaching sessions. John has worked extensively for a number of clients though LCA, Inc. over the last four years. He holds B.A. in Public Policy and M.A. in Educational Management and is a full time Associate of Cindy Zook.